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Brussels Charleroi Airport

Introduction

Air Belgium is pleased to operate its flights from Brussels Charleroi Airport. It is Belgium’s second airport serving the city of Brussels, with more than 7.7 million passengers passing through every year.

Brussels Charleroi Airport places great emphasis on creating a fast and easy passenger experience. The ease of getting around the airport is the central concern of everyone at the airport.

We recommend arriving 2 or 3 hours before your flight. The registration desks are open 3 hours before departure and close 60 minutes before the flight.

Parking

There is plenty of parking. Brussels Charleroi Airport has 8519 parking spaces available across 6 car parks.

You can find information about car park tariffs, as well as reserving a parking space, on the airport’s website.

Access

You will find Brussels Charleroi Airport easy to get to by car, train or by shuttle bus.

At the heart of a vast road network, it’s conveniently located for passengers coming from neighbouring countries (France, Grand Duchy of Luxembourg, The Netherlands and Germany).

Taxi

Taxi parking is situated in the Express car park, at only 3 minutes from the terminal. Taxis are permanently available.

Public transport

Different partners work with Brussels Charleroi Airport to facilitate travelling to and from the airport. Direct connections with Belgian cities as well as neighbouring countries are available at regularly scheduled times.

Shuttle bus

The company Flibco provides bus services to several cities in Belgium at regular intervals.

Departures from Brussels, Ghent, Bruges, Lille and the Grand Duchy of Luxembourg are organised for travellers to Brussels Charleroi Airport.

For reservations and route information, visit Flibco’s company website

By train and bus

You can travel to Brussels Charleroi Airport from any Belgian train station. A direct bus links Brussels Charleroi Airport to the Charleroi South train station about a 20-minute drive away from the airport.

The price of an SNCB ticket includes the train journey and bus transfer. Tickets can be bought at the automatic ticket machines in the bus car park at the airport.

Check the timetables and buy train tickets.
Consult the bus timetables.

Check-in for your Air Belgium flight

Online check-in

For an easy and fast check-in, we recommend checking-in online. You can check-in for your flight and reserve your seat at the same time.

This service is available from 24 hours up to 60 minutes before your flight’s scheduled departure time.

After checking-in online, you can choose to either print your boarding pass or receive an electronic version on your mobile.

If you have checked-in online, and have bags to check-in, you can go to the check-in desk no later than 60 minutes before the scheduled departure time.

Travelling with hand luggage only? You can go straight to the boarding zone with your printed boarding pass or your mobile phone version.

Checking-in at the airport

Air Belgium passengers can check-in at Terminal 1 counters 2-7. The “baggage drop-off” counter is available for passengers who have already checked-in online. Luggage must be checked in no later than 60 minutes before the scheduled departure time.

At the check-in counter, you’ll be asked to show all your travel documents. After checking-in, you will receive your boarding pass.

Departure gate

Your departure gate, as well as flight details, will be indicated on your boarding pass. We recommend you keep an eye on the information screens in the terminal to check the gate and boarding time.

Pre-boarding

Pre-boarding takes place 60 minutes before the departure time and applies to passengers in Business and Premium class, Frequent Flyers, families travelling with young children, unaccompanied minors and passengers with reduced mobility.

Boarding

Boarding begins 55 minutes before the scheduled departure time and closes 15 minutes before the flight departs.

Please note that the shopping facilities are limited after passing through border controls.

Fast track

Business and Premium passengers benefit from priority access to security control via the Fast Track.

Air Belgium Lounge

Business and Premium passengers have access to our dedicated Air Belgium lounge.

The lounge is a cosy, modern space with a touch of “Belgitude”.

We offer a feeling of calm and wellbeing. You’ll find comfortable seating and work spaces with wifi, a buffet of light meals and snacks, and convenient, direct access to your flight.

The lounge is open 3 hours before your flight. Welcome home!

Duty free, currency and ATM

Vat refunds, currency exchange and cash machines

Passengers wishing to obtain a VAT refund can go to Brussels Charleroi Airport custom services, located in the departure zone.

Travelex has two exchange units in Brussels Charleroi Airport terminal: one is in the departure area (close to the Air Belgium ticket office) and the other is in the international zone (before border control).

You can reserve currency online and collect it on the day of departure. The offices are open from 8.00 am – 9.00 pm (in the departure zone) and from 5.00 am in the international zone.

There are cash points available to passengers in the public zone of terminal 1 (in the arrivals area) and outside of Terminal 2.

Available services

For any questions about the services available at the Brussels Charleroi airport, please visit: www.brussels-charleroi-airport.com.

Other services

Children travelling alone (UM)

Air Belgium’s policy concerning children travelling alone is available here.

Passengers with reduced mobility (PRM)

We have a zone dedicated to passengers with reduced mobility, as foreseen by the European regulation EC1107/2006. Brussels Charleroi Airport is happy to provide an assistance service.

Passengers who need special assistance are requested to inform Air Belgium at least 72 hours before departure. In this case, you will be helped as soon as you arrive at the airport by the PMR service situated in the departure zone.