Maximum 10kg in total.
All hand baggage pieces must fit under the seat or in the overhead compartment. Pieces of hand baggage exceeding these limits have to be checked in. As the stowage space in the cabin is limited, we will transport them in the hold of the aircraft if required. This is in the interests of your own and other passengers' safety and comfort.
Your accessory must fit easily under the seat in front of you, unless you are seated in an emergency exit row. In this case, you must stow your accessory in an overhead storage bin.
The following items may be carried as a piece of accessory:
Other small items like jacket, duty free bag,… should be stored in your hand baggage or small accessories.
Maximum 16 kg in total. Your baggage may not exceed 10kg per piece.
You are entitled to:
Certain items can endanger the safety of an aircraft or the people on board. That's why transporting them as hand baggage or checked baggage may be prohibited or restricted.
These items may include everyday consumer items such as batteries, or certain cleaning products. Sometimes an exception can be made for passengers, provided they apply to Air Belgium for prior approval.
For more information about Dangerous Goods, please contact [email protected]
Baggage of any kind may not contain items which are:
Security restrictions and safety regulations prohibit the carriage of battery powered vehicles such as e-bicycles, hoverboards, self-balancing wheels and segways. These are not accepted in the cabin on Air Belgium aircraft. These battery powered vehicles can, however, be transported as cargo.
Your checked baggage may not contain:
Spare batteries and power banks must be removed from baggage before check-in as they are only allowed in the cabin.
Electronic smoking devices must be carried in your hand baggage. They are not allowed in the hold. Their use is not permitted on board.
For safety reasons we ask our passengers to carry all large Portable Electronic Devices (PED's) such as a tablet or laptop in the hand baggage as they contain lithium batteries which pose a fire risk. When these devices are carried in the cabin our trained cabin crew is able to supervise all devices and react on the situation.
You device is completely switched off and effectively protected from accidental activation. To ensure the device is never powered on during its transport, any application, alarm or pre-set configuration that may activate it must be disabled or deactivated.
Your device is protected from the risk of accidental damage by applying suitable packaging or casing or by placing it in a ridged bag protected by adequate cushioning (e.g. clothing).
Your device may not be packed in the same baggage together with flammable material (e.g. perfumes, aerosols, etc.).
Your checked baggage may not contain:
International security rules apply for carrying liquids and gels in your hand baggage. A maximum amount of 1 litre, divided into individual containers of no more than 100ml each.
What you can bring on board:
Lithium batteries can generate a great amount of heat if short circuited, or could catch fire if damaged, improperly designed or improperly assembled.
Whether lithium(-ion and metal) batteries and devices powered by lithium(-ion and metal) batteries are allowed on board depends on the watt-hour rating of the battery and the configuration (i.e. are batteries being used in equipment or carried as spare batteries).
Batteries over 160Wh are never accepted as carry-on baggage and can only be transported as cargo.
Due to security restrictions and regulations we do not accept battery powered vehicles (bicycles, hoverboards, Segway's) as normal sports equipment. Battery powered vehicles can be transported as air cargo and processed as such.
If you wish to bring the following items on board, you must obtain prior approval from Air Belgium by contacting [email protected]
For more information about our conditions for the carriage of Dangerous Goods, please visit this link.
If you are travelling with a sport equipment, be relaxed you can find all the necessary requirements below.
You may keep a small item of sports equipment, such as a tennis racket or helmet, with you in the cabin. This is included in your free hand baggage allowance, provided that it fits in the overhead compartment or under the seat in front of you.
All sports equipment that exceeds cabin baggage size limits must be transported in the hold of the aircraft. Sports equipment is accepted by Air Belgium subject to certain conditions, and for an additional charge.
Please reserve a space in the hold for all sports equipment, at least 48 hours before your flight's scheduled departure time.
For more information please check out our special conditions and rates below.
Due to security restrictions and safety regulations, personal motorised vehicles such as hoverboards, Segways and self-balancing wheels are forbidden on flights due to the large lithium batteries they contain. For safety reasons, these items will not be accepted on board - either in the cabin or the hold.
These are subject to Dangerous Goods Regulations and can only be transported on our flights via our cargo division.
If your sport equipment exceed the maximum weight and size limitations, it has to be transported via our Cargo service.
All transport of hunting weapons, sport rifle and ammunition must be declared no later than 7 days prior to your flight.
Small musical instruments can be carried as cabin baggage, provided they are within the cabin baggage size and weight limits.
They must be small enough to be safely stowed in the overhead locker, or under the seat in front of you.
Musical instruments smaller than 115x45cm, such as a guitar or violin, are considered a standard baggage item and so are included in your hand baggage allowance. In this case, you may not transport any additional hand baggage item.
If the instrument is larger than the permitted cabin baggage size, for example a cello, and you wish to carry it in the cabin, you will need to buy an extra seat for your instrument, at the regular fare.
For safety reasons, this extra seat for your instrument is always a window seat.
The extra seat must be booked in advance, no later than 48 hours before your flight. Please contact our Call Center.
The extra seat for your instrument does not include any baggage allowance.
The instrument must weigh no more than 50kg with a maximum dimensions of 90 x 50 x 40cm
If the musical instrument exceeds the limits for the cabin or for an extra seat, it must be transported in the hold. Drums or a double bass are examples of items that are carried in the hold rather than on an extra seat in the cabin.
The maximum weight for an instrument in the hold is 32kg and the maximum length is 300cm. There is an extra fee to pay for this service. Please contact our Call Center.
Musical instruments should be stored in hard cases with rounded edges.
Please arrive early at the airport and allow for extra check-in time if you are travelling with a musical instrument. Then, we request that you present yourself early at the gate in order to notify our team and to be pre-boarded.
It is important that you pack your instrument carefully. All care will be taken when handling your instrument, but Air Belgium accepts no liability for any damage.
After the flight
We sincerely apologise for any delay in delivering your baggage or for damage to your luggage.
If your baggage has been delayed despite our best care and attention, we will do everything we can to return it to you as quickly as possible.
Please read the information below and if you still have questions, contact our Call Center
If your baggage was not delivered to you upon arrival we advise you to report it immediately to the the baggage service at the airport. You will be invited to fill in a claim form and the baggage service will provide you with a reference number (10 characters i.e. CRLKF00001) linked to your report of loss.
To follow your Lost & Found declaration status you may consult the following link and access your report by entering your family name and reference number (10 characters i.e. CRLKF00001).
The baggage service team will do their best to locate your baggage and will keep you frequently updated about the status.
We advise you to report all damage immediately to the baggage services at the airport or you can file a claim online within 7 days after the arrival of your flight by completing the online declaration form and providing us all details regarding your baggage.
Our baggage service team will help you further and make sure you receive the correct compensation. When filing a claim, please include invoices, bank statements and purchase receipts to prove the value of your baggage and send us photos of the damage.
If items are missing from your checked in baggage, it is mandatory that you contact our baggage services desk to declare the loss before leaving the airport, otherwise we cannot accept liability.
Air Belgium cannot be held liable for any items stolen from your hand luggage.
We can never accept liability for the following items:
It is required to send your claim within 7 days after arrival and it must include:
If you have lost any items at the airport or on board the aircraft, please contact the baggage services at the airport.
Lost & found desk
Location: Arrival hall
Opening hours: 5h30 - 0h00
Phone: +32 71 251 435
Email: [email protected]
Lost & found desk
Phone: +33 590 211 266
Lost & found desk
Opening hours: 7h00 - 22h00
Phone: +33 596 421 995